Contact DiceGem
Updated
We are a small team and we read every message. Many common questions are already answered in our FAQ; writing to the right address below helps us answer the rest faster.
| Topic | Address |
|---|---|
| Questions, bug reports, rule corrections, publisher partnerships | [email protected] |
| Privacy requests (access, deletion, objections) | [email protected] |
| Copyright notices, reports of illegal content and other legal matters | [email protected] |
We aim to reply within five working days. Privacy requests are answered within the time your local law requires (one month under the GDPR).
Point of contact for authorities and users (EU Digital Services Act): [email protected]. You can write to us in English or Turkish.
Reporting a bug or a rule mistake
Please include:
- the game’s name or page address,
- your device, operating system and browser,
- what you did, what you expected and what happened instead,
- a screenshot if you can.
If a game applied a rule incorrectly, tell us which rule variant you expected. Many traditional games have regional variants; each game page states which one it follows.
Things we cannot help with
DiceGem does not offer real-money gambling and cannot help with accounts, deposits or withdrawals at any casino or betting site. If gambling is causing you problems, the organisations listed on our responsible play page offer free, confidential help.